Was at a client's today and they went around asking for people's phone numbers because they tried to update to the latest iOS, she has a 4s, so not sure what she was on before but she tried to updated it over the air and it failed to boot. So she lost everything.
If you are going to update your iPhone or Android, backup your stuff with iTunes or however you backup an Android because I do not know. If that happened and she had a iTunes backup, it would have said ok we need to do a clean boot and then restore and they would have been back up and running in no time instead of wasting days trying to get phone numbers back and whatever else they lost (apps, pics etc).
Backup THEN upgrade. You've been warned.
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